“"You are brilliant - I love the way you know the best time to contact me! You think of everything. Thanks"”
Andrea
“I first asked Serrin to assist with a three month European trip over 30 years ago and have used her services for both business and holiday trips ever since. As we live three hours away we know Serrin can handle all the details without a visit to the office. Serrin is the most efficient travel arranger I have dealt with. Her attention to detail is incredible which means our travels run very smoothly. She is very patient with us and very gentle in her prodding to get decisions made! I like the way she will always investigate other options to help ensure you really are doing what suits you. She doesn’t just provide the standard advice. I have recommended her to many others who are also more than satisfied with her professionalism.”
Geraldine
“We booked all our travel needs this year with the amazing Serrin! From helping Brandon organise his working visa to checking us in for our flight home she really couldn't of done a better job. She won't stop looking until you're 100% happy with what you're booking which when it comes to YOUR holiday thats exactly what you want. Serrin works from home, so with Brandon getting home late it worked well as she was able to come to our house after normal business hours which i think is really great! If anyones thinking of booking a holiday soon or in the near future i recommend sending Serrin a message”
Steph
“Serrin set me up on my round the world vacation and I couldn't have been happier with her efficient and calm service.”
Judy
“How do you decide to go to Bali next week and have all the flights, accommodation and transfers booked on time? Ring Serrin! What a star, perfect accommodation for my needs and all smoothly organised. Thank you xxx”
Helen
“I wanted to celebrate my 50th birthday holidaying somewhere but wasn’t sure where, so Serrin gave me some ideas. Decided on a cruise and Serrin organised absolutely everything, I didn’t have to stress about a thing. Thankyou Serrin, I appreciated your professionalism, spontaneous replies to my questions and lovely manner. ??☀️”
Alli
“The best travel agent around! Serrin knows how to travel and is passionate and helpful about giving the exact experience you imagine. She uses all of her travel experience to make sure you have an amazing time wherever you go. She made our Europe trip absolutely incredible! I couldn’t recommend her highly enough!”
Sally
“Your service is wonderful I will never forget how you helped us get to and from Melbourne at a very difficult time and having to quickly change flights due to covid. You do a fantastic job and I will continue to get you to help with any future travel.”
Linda
“We are two girls with short attention spans who have just completed a 3-month trip of Europe which was so much fun and so successful only because of the diligent efforts of Serrin. Every bit of accommodation, every possible travel reservation on trains and planes and whatever else was organised effortlessly (it seemed to us) by Serrin. Everywhere we stayed was just perfectly located, in line with our budget and preferences. We gave Serrin pretty sketchy details but she pulled it all together in no time, with choices and helpful suggestions. I cannot praise Serrin highly enough and would recommend her services to anyone. She was very responsive when we changed plans, re-sending information previously sent without complaint! The Travel Manager app made it all very easy to look up and find what was coming next. We stayed in about 32 different places, arriving there in many and varied ways over 3 months and Serrin stitched it all together for us so that it all went smoothly - from start to finish. I am quite sure we would not have had such a great time without Serrin’s help.”
Jill
“If and when we get to travel again I'll be booking again with Serrin. Serrin was available 24/7 during all the flight cancellations when we were in Thailand. I don't think she got any sleep for at least 3 days 😴 Thank you for going above and beyond for us 💝”
Helen Graeme and Nicole