Melanie Carter Personal Travel Manager

“BEST TRAVEL AGENT EVER! A travel agent is so much more than just the person who books the flights and hotel. Melanie completely gets that! From the pre trip organising and booking, to helping plan the most perfect itinerary, to stepping in when things go wrong (Covid anyone?) even those last minute flight unavoidable flight cancellations. She is always just a call away from getting the trip back on track! She puts as much love and care into booking the perfect trips for her clients as she would for her own family. I couldn’t recommend her highly enough. All the awards and accolades that have come her way over the years are so deserved. I would never go anywhere else and have recommended her to everyone I know. ”

“Melanie has organised all of my immediate and extended family holidays for many years now and every single one has been perfect. She takes the time to know exactly the type of holiday that suits everyone, she is meticulous in planning and the best part of going on a holiday organised by Melanie is that I don't have to think about a single thing. She has already done all of that for me.....so I just get to concentrate on enjoying the amazing destinations and the time with my family. ”

“I have used Melanie Carter as my travel agent since 2005 and been so impressed with her professionalism and assistance that I have followed her to different agencies just to have her organise my travel plans. My experience with Melanie includes her booking interstate flights, as well as overseas trips to Shanghai and Hong Kong and tours to Europe, France and Italy. I like being able to talk one on one with an agent who has had wide travel experiences and who can provide first- hand knowledge and experience to assist me, as the client, to plan the trip that most suits my needs and Melanie has done this and more. Whenever I have called or e-mailed Melanie to discuss ideas and plans she has responded and acted upon my requests on the same day and followed up these requests promptly with the information required. Through working with her over various trips Melanie developed a good understanding of my interests and needs and put me on to fabulous hotels in Paris and Rome for additional time after tours that were totally appropriate for what I required. My tours went so smoothly with her assistance that I got the travel bug! ”

“"We were fortunate enough to have Mel organise our honeymoon in 2008. After all the stressful planning of the wedding, we enjoyed a blissful 7 day holiday in Malaysia courtesy of Mel's meticulous planning. We were so impressed with how professional, organised and friendly Mel was, we have since had her organise our subsequent trips to the US, Mexico and Europe. Mel has travelled extensively and knows all the best locations, tips and tricks for visiting foreign countries. Invariably, she always books our hotels in the best parts of the city that make it easy for us to get around and see all the amazing sights – and she always does so within our budget. Even if she hasn’t been to a place herself, she does all the necessary research to make sure all of our plans are perfect. Mel’s attention to detail is amazing and because she treats our itinerary as if it was her own, our travel arrangements are always perfect, leaving us to enjoy a stress-free and amazing holiday. We don’t even think twice about how we will book our holidays now and would highly recommend Mel to anyone organising any travel – it is always a pleasure to see her smiling face and know that your travel arrangements are in good hands. Thanks Mel for all of your hard work - you are hands down the best travel agent ever.”

“"Thank you Melanie for the most amazing trip of my life. Doing a 5 week solo trip through 13 different countries seemed like a hugely daunting idea but Melaine made it so easy. With all travel and accommodation booked, I was able to enjoy 5 weeks in countries I never thought I'd go to. I got to see the Northern Lights on Christmas night in Reykjavik Iceland, an experience I will neverforget. I visited so many different Christmas markets while in Scandinavia and got to have my dream of a white Christmas. Melanie was amazing while I was overseas, I got very sick at the end of my holiday and she was so supportive and organised help at the airports for my long trip home. I don't know what I would have done without that help. Thank you again for planning this once in a lifetime holiday."”

“With great pleasure, my wife and I would like to recommend Melanie as a travel manager. My wife and I were looking to book a cruise at the end of this year. We had no idea where to start. Melanie understood our requirements very quickly and provided us with a few interesting options. Right up to the last minute, Melanie was very accommodating with us when we adjusted our requirements. She did this, while watching booking deadlines like a hawk. Normally I am so used to booking our it​itineraries online, but Melanie has helped us find a dream holiday with very little effort from our side. We must also mention that we really appreciated Melani​e'​s sincerity and war​m​ attitude towards us during our interactions. We gladl​y​ recommend our friends to Melanie”

“Why You Should Use A Travel Agent - Melanie Carter Is The Reason! Melanie Carter has been great as our travel agent. She is professional, knowledgeable, responsive and I highly recommend her.Our trip to the Middle East has just been cancelled due to the security situation there and Melanie has gone above and beyond to ensure we receive a full refund. This is the reason I use a travel agent - when things go pear-shaped they are there for you.”

“Thank you so much for our fantastic Fiji holiday! You made the trip with two young children not just bearable but extremely fun. You had all bases covered and understood what would and wouldn't work with the kiddies. From your advice in the planing stages, to help whilst we were on holidays, nothing was too much trouble for you. To live in paradise for 8 nights was pure bliss and will not be forgotten ever!!! Again, thank you for your time, advice and support. We appreciate all that you did.”

“Melanie has planned numerous holidays for our family with the most amazing one being our trip to Africa. Her thorough research and detailed planning ensured that everything was organised for us so all we had to do was enjoy this once in a lifetime experience. She was a pleasure to deal with. ”

“We have had Melanie organise our family holidays and she is truly amazing. She thinks of everything and have never had a problem even when going to several different places in the one holiday. We have had some good travel agents but have to say she is at the top of the list. We would highly recommend her if you want a stress free holiday organised. ”

“I have used Melanie for all my travel over the past 6 or 7 years for both my immediate family travel as well as larger extended family trips of up to 14 people. She has always been so amazing at knowing exactly what our family wants and has helped us create some of the greatest memories. A highlight was a trip she organsised for us to South Africa which was absolutely seemless in all of the trips, flights, people meeting us for day trips and all of our connections never missed a beat. It was so wonderful knowing we had nothing to take care of except enjoying ourselves. Melanie is passionate about her work, she has such extensive knowledge of all travel destinations, pays so much attention to detail, takes time to understand exactly what you want and I couldn't recommend her more highly. And in the words of my 17 year old nephew "Wow that Melanie always comes through with the goods doesnt she?" Thank you and we look forward to many more trips in the future! ”

“Melanie has been our go to for all things travel related for years. She is by far the most dedicated travel professional there is. Her guidance and advice always focuses on us as individual people, rather than some standard cut and paste approach like other companies do. She put so much time and energy into planning our perfect trips, really ensuring it’s perfection for us. When covid hit and our European holiday had to be cancelled she spent over a year fighting for our credits and refunds for us. Long after any other agent would have thrown in the towel. She is fabulous and we can’t recommend her highly enough to all of our friends and family. ”