Travel starts long before you leave home regardless if it is for a holiday with your loved ones, a business trip, ticking off on your bucket list item to another destination. Researching and booking all your arrangements can be time consuming and overwhelming if you don’t know where or what to look for. This is where I come in, your personal travel manager.
What is a Travel Management Fee?
A travel management fee covers the ongoing management and supervision of your entire travel arrangements, from consultation, booking progression, collation and delivery of travel documents. The fee is commensurate with my time, expertise, knowledge, and personalised professional service.
This is payable at the time of your initial consultation.
If you decide not to proceed with your booking and/or your travel arrangements are cancelled for any reason, this payment/fee is non-refundable.
One revision to the itinerary is included with the initial management fee. Changes beyond this will inclur additional charges with 1 hour minimum charge and then in 30 minute increments. Estimate of time will be provided before any changes are made.
The following is a list of travel management fees which will be implemented for all new bookings from 01 January 2023 and are based on a per person basis unless otherwise noted:
As at 1 January 2023.
| SERVICE | SERVICE FEE (inc GST |
|---|---|
| Travel Management Fee | $250 (max $400 per family/group***) |
| International Air booking (up to 6 sectors) | $150 |
| – each additional sector | $30 |
| Round the World air booking | $300 |
| International air changes before ticket issued | nil for 1st change, $20 thereafter |
| International air changes after ticket issued | $60 |
| Domestic Air booking | $65 |
| Domestic air changes before ticket issued | nil for 1st change, $20 thereafter |
| Domestic air changes after ticket issued | $60 |
| Trans-Tasman Air booking | $85 |
| Trans-Tasman air changes before ticket issued | nil |
| Trans-Tasman air changes after ticket issued | $60 |
| Refund processing | $60 per hour* |
| Frequent Flyer Award Redemptions International | $120 |
| Frequent Flyer Award Redemptions Domestic | $65 |
| Visa Processing Fee | $60 per visa |
| Overseas originating travel | $150 |
| Booking amendment – non airfare | $50 per change |
| After hours ticketing fee | $100 per ticket |
| Land based bookings eg transfers, trains etc | starts from minimum $5 per sector, case by case |
*Where an hourly work fee is attached to any voluntary changes or processing, there is a minimum of 1 hour payable and 30minute increments thereafter
Cancellation fees: If cancelling for any reason, in addition to supplier** charges advised at time of booking, all commissions, deposits, booking and service fees are non-refundable
**Supplier refers to hotels, tour operators, cruise or tour companies or any other third-party land arrangements.
Prices shown are AUD including GST and are on a per person basis except for the Travel Management Fee (*** max of 6 people in the booking with the same itinerary). The Travel Management Fee will be for the travelling group and for everyone in the group having the same itinerary including departure and arrival date.
The above service fees are in addition to those charged by airlines and suppliers. All necessary airline and supplier charges will be advised at the time of booking.
Additional fees will also apply to services booked where supplier does not pay travel agent commissions. These services can include, but are not limited to, train, tours, theatre tickets, experiences. Any fees will be advised prior to booking and noted in any quotes.
Any fees from airlines & suppliers including amendment fees, cancellation fees or fare increases are additional to the above.
Booking fees are non refundable and commission paid by third party suppliers will also be retained and not refunded as fair remuneration for the work done in organising your travel arrangements.
Full TravelManagers Australia terms and conditions can be viewed by clicking on this link: TMA Terms & Conditions
