“We highly endorse Travel Manager, Kylie Gretener. My husband and I engaged Kylie to plan and book our family holiday to New Zealand, which was not an easy feat. The holiday was something our family had wanted to do for quite a while but due to a very busy lifestyle we had decided to quickly ‘fit it in’ and so Kylie was given 3 weeks notice to organise a three-week holiday for a family of 7 to both the North and South Islands of New Zealand. That in itself would overwhelm most people but Kylie took it all in her stride and she organised the best family holiday we have ever experienced! Kylie catered for everything; from multiple airfares and an assortment of accommodation through to choosing the type of vehicle, arranging the best child car seat, an amazing GPS commentary system, prepaid tolls and maps not to mention she also organised all of our tours and prepaid vouchers. Kylie understood our taste and comfort level and all of the accommodation she suggested and activities she recommended were perfect for us! We look forward to booking Kylie for all of our future holidays.”
Adrian & Tara
“Our plans to travel to Europe this year were fast tracked when I fell pregnant with my first child. Suddenly, my husband and I were faced with one window of opportunity to set sail. With limited time to plan and book our trip as we both worked full time, I began to despair that our dream holiday was beyond our grasp. After a teary phone call, my mum urged me to give Kylie Gretener a call, as she had successfully organised my parents' trip around the world last year. Luckily, Kylie came to our rescue. Both Nathan and I were immensely relieved when Kylie agreed to help us plan our whirlwind visit of France and Spain. Kylie was incredibly helpful as she helped us organise our trip every step of the way with her warmth, good humour and grace. Every detail of the trip was thoroughly thought through –she even filled out our travel cards! Due to Kylie’s professionalism and efficacy, Nathan and I nicknamed her ‘Mr Wolf’ from Pulp Fiction. Kylie was an absolute godsend. Thanks to Kylie, we were able to relax and enjoy our holiday.”
Rani & Nathan
“My favouritest travel agent IN THE WORLD. I would be lost (literally) without you. xxx”
Juliet
“What a great job Kylie Gretener did with our trip. Japan, Dubai, Switzerland, England, Canada and New Zealand. Amazing!”
Jackie
“Kylie is simply the best in the business. From our first conversation about the trip, she listened to our ideas and always offered practical, helpful and cost effective solutions to allow our trip to the USA to be more than we could have ever have dreamed of. This trip was my first overseas and Kylie understood my concerns and fears and encouraged me the whole way. Kylie offers a wealth of knowledge, attention to detail and her passion for travel certainly shines through in all she does.”
Gabrielle
“In an age when intermediaries compete with the internet for relevance, Kylie is a strong case study for the huge value a travel agent can bring. Her patience and chatty personality makes the admin of travel arrangement enjoyable and stress free. She has an attention to detail that betrays her passion and love for what she does and her considerable knowledge and understanding of the industry is immediately evident. But it's the extra touches - such as pre-filled incoming passenger cards and complementary sleep accessories - that really set her apart from the rest.”
Gareth
“Kylie started making all our travel arrangements almost 5 years ago. She has always been so helpful and efficient at finding great options and fantastic deals. Kylie is an excellent Travel Agent for us and always considers our unique needs as she plans our itineraries. Every suggestion she makes is excellent, as she considers our budget, time constraints, and personal likes and dislikes. Kylie is always our first choice when we need to plan a trip, as she makes our trips easy and stress free. She was a delight to work with! Thank you Kylie for all the hard work you put in to make our trips special.”
Danielle
