Mimi Song Personal Travel Manager

“Thank you for the wonderful assistance and support provided to the Texstyle team and our associates. You manage to navigate multiple scheduling requirements for several participants, facilitating different dates, times and accommodation requests to bring our groups together for successful business travel. When it comes to service, nothing is too much trouble. You are always available 24 hours a day. Irrespective of delayed or cancelled flights, missing baggage on the other side of the world, scheduling changes and so on, we are always comforted knowing that everything is in hand with you, our problems solved and our connecting flights there waiting for us no matter the time of day or night. Your professional and personal commitment to our team and customers is delightful, we look forward to travelling again soon. ”

“We have been ’travelling with Mimi’ for a while now and she continues to impress with her suggestions for destinations; both Europe and Asia, transportation, and accommodation. She is thoughtful, well researched and knowledgeable plus she loves to travel. She has a deep understanding of our needs and has never let us down. After the COVID crisis Mimi worked tirelessly and successfully to recover our costs which were in the tens of thousands when our 2020 trip was cancelled. Mimi is one of the most charming and cheerful people we have encountered; nothing is too much trouble for her to manage and we refer to her in our family as the travel agent of the universe. We are delighted to endorse her work”

“My wife and I have been travelling overseas for the past seven years 7 and used to do our own research and book our own trips, then we met Mimi Song and Travel Managers!! We now see the incredible impact of an experienced and professional travel consultant can have on a trip. Over the past five years Mimi is our first point of call when we start to plan our trips. We find Mimi professional, helpful, knowledgeable, understanding and patient when we change our mind, we usually do. From itinerary planning, to hotel suggestions, booking flights, transfers and tours Mimi’s attention to detail is amazing, our trips are always well planned and run like clockwork. Even when issues arise whilst we are away usually with airlines and flight cancellations Mimi is always proactive in re-arranging our itinerary and ensuring we are notified in advance where possible and new bookings are in place. From the knowledge of past trips booked with Mimi, she understands the level of accommodation we prefer, understands our budget and always makes recommendations and bookings that we truly love. We had a recent trip planned in 2020 which had to be cancelled due to Covid restrictions and Mimi could not have been more helpful in getting hotels and airlines to cancel our bookings and arranging refunds Where this was not possible Mimi helped prepare our documentation for our Travel Insurance, who due to Mimi’s hard work paid out on the policy in full on all claimed amounts. Our Daughters now also use Mimi’s services and whenever someone asks us for a travel consultant recommendation Mimi is on top of our list. I could not recommend Mimi and the team at Travel Managers more highly.”

““Mimi has been our personal travel agent for over a decade. She has organised numerous domestic and overseas holidays for us to places as diverse as Hawaii, Japan, South America, Antarctica, Bhutan, China and Tibet. Her attention to detail is meticulous, and she thinks of everything we might need, making suggestions that are always useful. Travel always throws up unexpected surprises, and Mimi is always available to sort out such issues with the minimum of fuss, always putting our interests first. She is super friendly and helpful and we can absolutely and wholeheartedly recommend her.” ”

“Mimi has been a great holiday planner & organiser for us over last 4-5 years. She takes the time to listen and understand what is important to us. Mimi has assisted us in planning our trips to US, Cuba, Europe and Asia. She has a beautiful laughter which endears her to all her clients. With Mimi’s effective communication skills during the planning process, she managed to remove the stress and helped to create a wonderful travel experience for us. She is friendly, professional and well informed and efficiently deals with any travel issues that may arise. We are forever grateful for her help in reorganising our flight from Saigon to Singapore when I fell ill in Saigon. Mimi’s professionalism, patience and coordinating skills have been further tested in the cancellation of our recent USA /Cuba tour due to the Covid 19 pandemic. Mimi has satisfactorily & successfully organised for the refund of the costs. Thank you Mimi. ”