About me

I provide a highly personalised and attentive service. Whether you’re dreaming of an immersive Italian adventure or exploring destinations around the globe, I ensure every journey is seamless, convenient, and designed with flexibility in mind.

With a commitment to outstanding service and professionalism, I offer a comprehensive range of travel solutions — from flights and accommodations to cruises, tours, and everything in between. Let me be your trusted partner in crafting unforgettable and hassle-free travel experiences.

Where I've Travelled

Asia: Experiencing the Great Wall of China was truly extraordinary. Its breathtaking scale, unending expanse, majestic presence, and regal significance make it an unparalleled man-made wonder.

Europe: Italy consistently stands out as a highlight in my travels, reflecting my deep heritage and unwavering passion for the country.

Americas: Swimming with whale sharks off the coast of Cancun was a remarkable adventure, pushing me beyond my comfort zone and offering an unforgettable experience.

Destinations I'm Passionate About

“Italy is more than a place — it’s a living masterpiece. It’s the ancient ruins of Rome whispering stories of the past, the intricate beauty of Florence’s art and architecture, and the timeless charm of villages where tradition runs deep.

It’s golden sunsets over Tuscan vineyards, the scent of fresh espresso drifting through cobblestone streets, and the melody of church bells echoing through the hills. Here, life moves a little slower and tastes a little sweeter. It’s laughter shared over long lunches, the warmth of the sun on your skin, and the kind of joy that stays with you forever.

Italy isn’t just a place — it’s a feeling. And once you’ve felt it, you’ll never want to let it go.”

Patty

 

Services I Provide

The services you provide include:

  • Cruises: Group cruises, ocean liners, river cruising, small ship luxury cruises, mainstream cruises, private charters, and skippered canal barges.
  • Airfares: Point-to-point flights, round-the-world itineraries, multi-city itineraries, and assistance with frequent flyer programs.
  • Accommodation options: Hotels, apartments, resorts, and villas.
  • Tours: Escorted tours, independent travel, day tours, walking and cycling tours, private and group tours, shopping tours, small group tours, and adventure tours.
  • Vehicle options: Car hire, motor homes, and transfers.
  • Sightseeing & attractions: Group, private, and independent experiences.
  • Rail: Point-to-point tickets, rail passes, and great rail journeys.
  • Events: Theatre, concerts, sporting events, and special interest events.
  • Insurance advice.
  • Visa service.

Service you Deserve

Exceptional Travel Service Tailored to Your Needs

Convenience

  • Flexible Appointments: I offer personalized consultations at a time and place that suits you, whether at home, at work, or in a café.
  • Mobile and Virtual Solutions: Engage with me via Zoom, phone, or email for seamless communication and support.

Organization

  • Coordinated Bookings: I meticulously manage all aspects of your travel arrangements.
  • Comprehensive Itinerary Planning: Receive a detailed and well-organized itinerary to ensure a smooth journey.
  • End-to-End Travel Management: From initial planning to the final details, I oversee every facet of your trip.
  • Personalized Document : Your travel documents are  prepared package.

Tailored Experiences

  • Customized Solutions: No request is too complex. I specialize in crafting unique travel experiences tailored to your individual preferences and needs.

Support

  • Ongoing Assistance: Benefit from comprehensive support throughout your travel journey, with immediate assistance available as required.
  • Flexible Adjustments: Any changes to your plans are accommodated promptly and efficiently.

As the saying goes, “Without a travel agent, you’re on your own.” By choosing my services, you gain peace of mind, knowing that I am available 24/7 to address any issues and ensure a seamless travel experience.

 

Comprehensive and transparent financial protection for Australian travellers.

Comprehensive and transparent financial protection for Australian travellers.
Find out more
Patty Poutanen
Location
Based in Redlynch, QLD
Trading Hours
Business hours: 9.00am - 5.00pm Monday to Friday (with flexibility for urgent travel)

Make an enquiry




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My memberships, accreditations and accolades

Italian National Tourism Board - Travel to Italy Specialist

JNTO Japan Travel Specialist | Tourism Fiji - Matai Fiji Travel Expert

100% Pure New Zealand Specialist Bronze | Tourism Australia - Aussie Specialist Agent

Singapore Tourism Board - Singapore Travel Specialist

Member of Cairns Chambers of Commerce

TravelManagers - 2019 Winner NITA Best Mobile Travel Advisor Network (AFTA’s National Travel Industry Awards)

TravelManagers - 2019 Winner of Best Home Based Agency of the Year at The Travel Awards

Executive Committee Member for the Cairns Italian Festival Inc. and Entertainment Coordinator - 2024 - 2025

Certificate 3 in Tourism

Peace of Mind Peace of mind
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