“What do you do when you arrive in Venice to find it’s the start of a COVID pandemic... Call Renee!!! A true treasure, Renee has been supporting our family and business for the past eight years. Renee, time after time, has reminded us of the importance of having a travel agent to support us when travelling. Renee's calmness, ability to understand our needs, and her commitment to ensuring our experience is only the best is what makes her an invaluable component to any travel plans (and the reason you would never take the chance of booking your own adventure again… it’s way too easy and the best part is you get to support a small business!). Flexible and tenacious when tackling any situation, Renee seamlessly averted a holiday disaster on our last European holiday when COVID reared its ugly head. As stress and anxiety crept in (and the need to just want to go home), we called Renee who kept us all calm and within a matter of hours had re-routed us to Scotland where we had unexpected experience of a life time and finished our holiday with a bang of amazedness and memories! Thank you, Renee, for being there when we needed you most, and we can’t wait to start planning our next adventure with you! ”
Kaitlin Evans
“Renee from Travel Managers was such a delight to deal with; professional, great communication and clearly an expert in her area. She seamlessly booked our trip to Fiji for our 10 year wedding anniversary for our family of five as well as the other two families we were travelling with. We stayed at two different locations and got a great deal at both. I would highly recommend Renee for any travel requirements and will be sure to use her again.”
Jennifer Hunt
“Renee has been looking after our travel arrangements, which can sometimes be quite complex, for years. She goes way beyond the extra mile and have always dealt with any request in a friendly and professional way. I recommend her services without hesitation or any reservation. ”
John Barnard
“We can't thank Renee enough for the amazing job she did when booking our holiday. From initial enquiry through to return from our holiday, no one could honestly ask for more. Her knowledge, advice and the added personal touches are exemplary. Renee's deals are great, her understanding of the industry is second to none and the care she takes to tailor your holiday to your needs is unsurpassable. I have lost track of how many people I have referred to Renee and each of those has always thanked me for the referral and thinks as highly of Renee and her services as we do. We without hesitation recommend Renee's services; you will not be disappointed.”
Leigh Blaikie
“If you’re looking for a “Personal Travel Manager” in the true sense of the word, look no further than Renee. She takes knowledgeable and caring to the next level; nothing is ever too much trouble. We were stuck in Europe and despite it being in the middle of the night in Australia, she got us moving and back on course again. Whether you are a seasoned traveller or a newbie, your personal needs will be well catered for. Thank you for what you have done for us to date and for what you are still going to do in future – a five star service!!”
Ruhan Van Zyl
“Recently, I asked Renee to organise some accommodation for a family event. This was the best decision! Our accomodation was perfectly suited to our family of 5. It was close to the event and within specified budget. Renee makes travel easier. She thinks of things that I did not. Her knowledge and experience is invaluable and we will continue to support her with our big and small travel plans.”
Emma Mansfield
“Travelling is fun but organising it can be stressful. In this DIY age it’s so easy to think we can do it all ourselves and ‘save’. But when the proverbial hits the fan and you’re stuck overseas with no one on the end of your website booking portal, or worse, your website portal has gone belly up, those savings really offer no value at all. I’m very capable at booking and problem solving but when the unexpected happens, having a professional who has my best interests at heart on the end of the phone is worth everything. Renee has been my ‘travel manager’ since 2018 and her professionalism, expertise, guidance……and humour have been invaluable. I wouldn’t book a trip without her handling the details. She’s simply the best.”
Barbara Courtney
“Renee Millard has been well and favourably known to me for over twenty five years . I first met Renee when she was managing a popup shopfront for one of the major travel chains in Victoria Gardens Richmond We needed a short break but didn’t know where to go so Renee sent us to Sydney .Everything worked - the accommodation was good ,close to everything and the itinerary was exciting . From then onwards Renee has been our go to travel agent .She has sent us and our family throughout the world . She has advised us from her personal experiences whilst remembering our own personal preferences . Connections have always been well timed and itineraries not too arduous. We have taken other holiday packages but nothing works like a Renee planned holiday .Such as the poolside apartment that was on 3rd floor 500 metres from the pool .This never happens with a Renee holiday . I take great pleasure in commending Renee for a lifetime of service and attention to detail , her diligence and honesty . I would therefore unconditionally recommend her to any potential customer .”
Robert McGregor
“Renee has been a trusted travel consultant for us for over 10 years. During this time she has helped us plan several overseas trips including cruises, bus tours and self drive tours. Her insight and suggestions into destinations and transfer connections are second to none. Renee is always helpful, informative and professional and over the years has become a good and trusted friend. We are looking forward to our next travel adventures together”
Sharon and David
“It is with great pleasure that I have the opportunity to say a few words regarding Renee Millard from Travel Managers. Most of my Holidays I travel solo and Renee makes sure that with this in mind, she arranges transfers with a minimum of fuss and good accommodation close to Railway stations and restaurants. She makes sure that when I leave Australia, I am able to completely relax and enjoy my Holiday, as she takes care of all the details. She is extremely efficient in arranging visas, airline tickets and anything else I may require in the destinations to which I will be travelling. I have travelled to Europe, the UK and India alone , I have no hesitation in recommending Renee as your first point of call for a wonderful planned Holiday. She is not only a good Holiday Planner , but a extremely confident and delightful person . I look forward to being in touch with her again shortly for my next adventure in 2022”
Anne Stone
“My friend and I have been booking travel with Renee for a many years now. From trips to Russia, Croatian and cruising New York for 32 days including many amazing ports of call. With the Covid 19 pandemic we have had to cancel and rebook many cruises. Renee is always professional and nothing is a bother for her. I have no hesitation in recommending Renee as a travel agent.”
Lynne Bagguley
“Renee Millard wow where would we be without your knowledge and experience. You have proved to be an amazing travel agent who takes care of all our travel; requirements. I know we come to you with some full on itinerary travel plans that we have in mind and you always come up with the goods and never have we been disappointed . Being able to do all our planning after hours is an amazing bonus for us who would struggle dealing with normal travel agency hours due to work commitments. Your attention to detail and following up on issues is fabulous. Thanks to you almost every dollar we had outlayed prior to covid you have followed up on refunding our hard earned dollars. Thanks for making our dreams and plans a reality and may we continue to make amazing memories with your assistance. We love our little surprises you sometimes add into our travel plans. Can't wait to make more lifetime memories with you.. Keep up your dedication to your clients who love it. Cheers one very happy client for life.”
Shirley Menz - Henty Victoria
“Renee Millard has been my travel agent for over a decade. It has become more than just a business relationship, it is now a friendship. Renee has taken the trouble to learn and remember my preferences. She knows not only where I like to stay but also what category of room will suit me. She has organized complicated sightseeing travel for me in South America, Egypt, Cuba, Jordan and Jamaica (many times) in the past as well as restful travel in tropical Asian and Pacific resorts every winter. Our last trip to Hayman Island where we stayed in a room on the beach with private pool and overwater sunbaking bed. I have been delighted with her service and use her all he time now whether it is for a simple flight to Tasmania or a more complicated trips involving international air flights, local travel, hotel accommodation and even entertainment. Thank you Renee.”
Dale Tyler
“I met Renee funnily at our local farmers market back at the beginning of 2020 and we got chatting straight away. I mentioned to her that my daughter and I were planning on going to South Africa later that year for her schoolies trip and had some concerns and many, many questions. Renee made me feel at ease instantly, she listened and then by the time I got home from the market she had emailed me suitable options with reputable and ethical companies that were in our budget. She took all the hard work and procrastination out of our decision making and we had booked everything within the week. Her efficiency, attention to detail and ability to listen to our concerns and also to our non-negotiables meant she was able to customise the perfect holiday us. Unfortunately later that year COVID ruined all our plans but the cancellation process was simple and Renee was on the front foot with everything. Renee makes you feel like a friend and not just a customer when dealing with her and goes above and beyond even when her business was in turmoil. We would have no hesitation in booking with her again and when we can finally embark on our South African safari she will be the first person we call.”
Jacki Plant