About me

Many travellers end up spending hours sifting through online deals, only to be disappointed by restrictive fare rules, non-refundable payments, high cancellation penalties, or accommodations far from main attractions. Poorly planned airfares, cruises, and coach tours can lead to regret and stress. While initial bargains might seem enticing, the real test of a travel agency’s quality comes during and after the trip, when true service is revealed.

I understand the frustrations of navigating the travel booking process alone. I excel in offering unparalleled support from the moment you request a quote until you return home. My dedication doesn’t end once you’ve paid for your holiday; I provide continuous advice, feedback, and updates throughout your journey to ensure you receive exceptional service.

I meticulously select high-quality hotels, airlines, cruises, and coach tours that offer genuine value for your money. My focus is on booking top-tier products, crafting itineraries that are seamless and enjoyable without hidden costs or unpleasant surprises. If a deal seems too good to be true, I offer honest evaluations to help you make informed decisions.

New customers are always welcome, but my true passion lies in building lasting relationships with those who appreciate high-quality service. Unlike agencies that chase quick sales with low prices, I aim to provide ongoing support and reliable service. I want your travel plans to be flawless from the initial booking to your safe return home.

As the travel industry evolves, so does the booking process. I embrace modern, online methods, conducting my work primarily through email and offering phone appointments when needed. This approach keeps costs low and passes the savings on to you. To maintain these savings, certain aspects of the booking process are managed by you through a range of self-service tools, ensuring you stay in full control of your booking.

Contact me for your next adventure and experience the difference that personalized, dedicated service makes. Let’s turn your travel dreams into reality with confidence and peace of mind, knowing you have a professional by your side every step of the way.

Where I've Travelled

Services I Provide

I’ve been working in cruises for 20 years, specializing in creating fantastic cruise holidays, including exclusive offerings only available through TravelManagers. I work independently with cruise and coach tour companies worldwide and provide unbiased and honest advice staying updated on the latest travel trends. I mostly communicate by email allowing you to review your quote at your leisure and have everything in writing while maintaining prompt responses and providing information at your pace. Many clients express surprise and gratitude at the exceptional prices I secure for them. I dedicate extensive research to ensure superb value for your money, striving to exceed expectations. When you use my services, you’ll receive upfront and clear information, ensuring you know exactly what you’re getting and what you’re paying for, avoiding unexpected surprises or hidden expenses.

**Seychelles photos courtesy of Masons Travel Seychelles**

Comprehensive and transparent financial protection for Australian travellers.

Comprehensive and transparent financial protection for Australian travellers.
Find out more
Carl Retschlag
Location
Based in West Perth, WA
Trading Hours
Fast reply email service available day and night, Monday to Saturday. Phone MON-FRI 11 AM to 2 PM

Make an enquiry




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My memberships, accreditations and accolades

Cruise Lines International Association CLIA

Twice a finalist for CLIA's Home Based Agent of the Year award

Peace of Mind Peace of mind