“Carolynne helped us research and book an eight-week trip spanning the USA and Canada. She kept us fully informed of every step in the planning process and stayed in touch while we were travelling. Carolynne was able to find us the best prices for fares and accommodation; she was also able to cope with us changing our minds a few times. Carolynne is a friendly , warm, extremely experienced and professional travel agent. She has assisted us in planning several other trips as well - always with a great outcome. We would thoroughly recommend her to anyone considering travel overseas or within Australia. We will certainly be using Carolynne to help with our next adventure. Thanks ”
Ken & Anne
“Thanks so much Carolynne for organising our amazing European family holiday with all the accommodation and transfers for us and our three teenage kids. We created some amazing family memories and had some extraordinary experiences, got to stay in some terrific places and you managed to keep it all on budget!!! Extensive travel from London to Paris to Barcelona to Santorini to Naxos and finally Mykonos everything ran smoothly due to your fantastic organisation. We also really appreciated your special personal touches when we arrived and it really made us feel like even though we were so far away from home you were with us all the way. Thanks Again,”
Andrea, Anthony Manganaro and Family
“Carolynne is a rare combination of highly efficient, cost effective and very warm and friendly. We are so pleased she has been recommended to us; it has made our travel ventures so much more trouble free. Nothing is too much effort; we intend to use her for all of our future travels. Can't recommend her highly enough!”
Paul Stein
“We are seasoned travellers, but we enlisted Carolynne’s help to arrange our first overseas family holiday to Singapore with our two young children. She listened to our needs and delivered everything we had asked for, as well as some really thoughtful extra touches. I highly recommend Carolynne for both her customer service and expertise, you won’t be disappointed.”
Sarah Watts
“Thanks Carolynne for a bloody awesome 50th Birthday trip to Singapore. My last minute decision was no hinderace to you in being able to organise our flights, transfers and accommodation within budget AND within ONE working day!!! Miracle worker”
Dani Schoonraad Girando
“Well, where do I start? Firstly Carolynne listened to a long time dream and booked me onto the European Dream Tour, top class hotels and an excellent guided tour from Rome through Switzerland then on to Paris. Then Carolynne didn't stop there. While booking me into a centrally situated hotel in Paris for a further 8 days, she arranged a visit to a French bridal designer in order for me to glean some tricks of the trade. Also a private fashion tour in the heart of Paris and a personal guide to take me around some top bridal houses. This was all in line with my business progressing into couture. Finally Eurostar sped me off to London to spend time with my beautiful family. Keeping in touch with Carolynne was no problem. After a panic email to her about my excess baggage, she speedily answered and found the solution! Thank you Carolynne.”
Janice Thornicroft
“Carolynne has gone above and way beyond to make our extensive holiday a great success. She made sure we could easily contact her for any help we may need. Always professional with a friendly relaxed presence. With her experience and competence, we thoroughly recommend her.”
Terry & Brenda Power
“Thanks Carolynne for helping us plan our Europe holiday. We had the dates and some ideas what we wanted and with your travel experience and organisation skills you put it all together for us so our trip ended up very memorable and stress free. We look forward to another trip where we will use your expertise again.”
Bernie and Cheryl Mahony
“We have used Carolynne’s services for a number of family holidays. These trips have been multi-destination (Europe, Asia and the Middle East) with a lot of complexity. Each time she has helped craft itineraries that met our wishes and our budget (not always an easy balance!). She has a proactive and collaborative approach to travel planning that means you always end up with something more than you expect. The support continued throughout our holidays and even after we returned home. Her diligence and attention to detail has meant that the logistics of our trips have been seamless allowing us to just focus on enjoying ourselves whilst exploring the world. The way it should be.”
Michael Dundon
“As we sat in the departure lounge of stormy Singapore, we looked outside to see a lightning bolt strike the plane we are about to board. With a new plane to find and then having to replace crew, we were delayed by 5 hours. It was reassuring to know that Carolynne had it all under control should we need to make any changes or claims. Carolynne asked all the right questions at the start and took care of all our needs. She knows her airlines and what each offer. Highly recommend her for the ease, convenience and peace of mind. I have already booked my next trip through her!”
Suze Trappitt
“Carolynne was very thorough with all our travel arrangements. Everything was well organized, and she was a pleasure to work with. Will recommend her to all my friends and family.”
Ilze Rautenach
“I've personally never had a travel agent do all the work for my holidays but I'm so glad we chose her to book our group trip. I've never felt less anxious going through customs, checking in for flights and hotels because I knew that everything would be and has been taken care of before I had even arrived at my destination. Thank you Carolynne! I think I can talk on behalf of everyone that we are so grateful for your efforts in making this a trip to remember, it truly was thanks to you.”
Sam Rothery
“Carolynne booked our trip to Bali for schoolies. Everything was spot on. The airline changed their flight schedules which affected our plans but we didn't need to worry as Carolynne sorted it for us. Job well done!”
Heather Milton
“We have used Carolynne for the past 5 years. It is so easy now when planning a holiday as she knows exactly what we want! We just give Carolynne the date and she takes care of all the arrangements. Thank you Carolynne for organising another wonderful flight,hotel and cruise holiday for us in February. Everything went very smoothly, we enjoyed the trip and had a great time. We are looking forward to our July holiday!”
Sandra Rolfe & Beryl Pearce
“Carolynne certainly went "the extra mile" to ensure that our trip to the Gold Coast was as planned. We had a super holiday and all travel vouchers were provided. She saved me from agreeing to an on-line offer which initially seemed attractive but didn't actually work out to be in the final analysis.”
Anton Puzey
“WOW the best personal travel agent ever!!! Carolynne saved us $800 on flights!!!!! Can definitely recommend her for any travel and/or accommodation plans. She always goes that extra mile to get you the best deals possible. She is really a true and honest agent. Our dealings with Carolynne have always been a pleasure. She is awesome!!!!”
Elmarie Olivier
“Carolynne is really good at what she does. Nothing is too hard for her & if she doesn't know, she will find out for you. Carolynne is really easy to talk to & makes you feel special. Thank you Carolynne”
Rae Dibello
“A big thank you to Carolynne for going above and beyond to ensure our holiday and cruise were fantastic. Carolynne managed to save us $$ on the cruise (woo hoo, more retail therapy!) as well as meeting all criteria for the rest of our trip. Loved it!! Thanks again Carolynne!!!”
Jacqui Phillips
“Carolynne you did a really good job arranging my holiday and you were always happy and smiling when we met although sometimes you must have been sorely tried by me and my demands. When I contacted you about my lost phone and a few other things while touring France, you were always helpful and a true professional. I can't thank you enough for your help, patience and understanding.”
Patricia Mailer
“Having Carolynne arrange our Tassie holiday was fantastic! Everything was organised in a way I never would have been able to do and places I would never have thought of visiting. Eight weeks later and I'm still on a high. Thank you so so so much.”
Denis Melano
“When Tokyo airport was closed for two days during my connecting flight, I was reminded of the benefit of using a travel agent. My travelling companions who booked online had nowhere to turn whereas I had various options available with one message to Carolynne. Couldn't have been happier!”
Graeme Hunter
