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From Determination to Destination: My Journey in the Travel Industry

From Determination to Destination: My Journey in the Travel Industry

In 2012, I applied for a role in the leading travel agency in the industry and got told something I’ll never forget: “Come back when you have sales experience.” I could have let that stop me, but instead, it lit a fire in me. I wasn’t ready to give up my well-paying job, so I got creative. On weekends, I started a party plan business selling candles. It wasn’t glamorous, but it taught me the sales skills I needed—and it paid off. Six months later, I got a call. When I explained what I’d been doing, they offered me the role!

That determination shaped my career, and I quickly became a “Rising Star.” I was even poached to join the top-performing store in the country, based at Garden City, Booragoon.

 

The Power of Teamwork

Working at Garden City was unlike anything I’d experienced before. We were a team of 19 led by the best boss I’ve ever had, Matiu Rudolph. Together, we were a well-oiled machine, each focusing on our strengths while working towards shared goals. Our customer care was unmatched—our clients returned time and again because they trusted us to make their travel dreams a reality.

As a team, we didn’t just meet expectations; we smashed them. We became the top-performing store in the world, setting records that hadn’t been achieved before.

Experiences That Shaped My Expertise

One of the most rewarding parts of my career has been the travel opportunities. Over eight years, I earned a spot on eight Top Achiever trips, travelling to incredible destinations like Cancun, Singapore, Vegas (twice!), Honolulu, Macau, Berlin, and more.

Beyond those trips, I’ve been fortunate to experience some truly unforgettable adventures. I’ve:

  • Travelled on the Rocky Mountaineer and cruised up the Inside Passage.
  • Experienced the Tastes and Sounds of the Southern States of the USA on a Trafalgar tour.
  • Hiked to Machu Picchu.
  • Sipped cocktails on the beaches of Mauritius.
  • Snowboarded the powder slopes of Japan.

These experiences weren’t just perks of the job—they were invaluable in helping me guide my customers. By experiencing these destinations firsthand, I could offer real insights and recommendations. (I’ll admit, “taking one for the team” wasn’t the hardest thing I’ve ever done!)

Building My Own Business

After eight years of working for the biggest company in the industry, running my own travel business felt like the natural next step. As I shared in my last blog, getting here hasn’t been easy. But it’s been worth it.

When you book with me, you’re not just booking a holiday—you’re working with a business owner whose reputation is the foundation of their success. I put everything into making your experience seamless, stress-free, and unforgettable. From the moment you start planning to the moment you return home, I’ll be with you every step of the way.

Why Choose Me?

If you’re looking for someone who’s hardworking, well-connected, and dedicated to delivering exceptional service, you’ve found the right person. Travel isn’t just my job—it’s my life. And I’d love to help make your next adventure unforgettable.

Chloe Burges
Location
Based in Victoria Park, WA
Trading Hours
Monday - Thursday, or by appointment.

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