“Maria Piliouras has been my Personal Travel Manager for almost 20 years. She has arranged my travels to all seven continents, the sites of the seven ancient wonders of the world and the new seven wonders of the world. Thanks to Maria my travels have taken me from North Korea to Easter Island, from Turkmenistan to Saudi Arabia to Mali and from New York to Antartica. I like to get off the 'beaten' track and visit some unusual places but these are challenges that Maria readily accepts and she has always provided outstanding itineraries where every transfer, visa, booking, flight and request has been met. None of my travels would have been possible without Maria's outstanding travel knowledge, experience and passion for travel. Maria provides a one-on-one service that is second to none with excellent customer service and she is always available by phone or email. A ‘short’ holiday request is given the same attention to detail by Maria as my recent 10 week holiday in Greece - 13 flights, two hire cars, transfers, many hotels and a dozen ferry journeys. Her commitment to arrange all my travel arrangements with her knowing all my travel 'likes' still amazes me. I have recommended and will continue to recommend Maria to all my family and friends ”
Jeff
“Maria has been an incredible travel agent for our family over many years, going above and beyond to make sure our vacations are memorable and special. Her attention to detail and consideration of special occasions such as our 25th wedding anniversary tour to Vietnam are wonderful examples of this. Her consideration of special dates ensured we are in fabulous locations with fabulous experiences to remember the occasion. Her ability to offer alternative options and experiences shows her creativity and expertise in the travel industry. When we travelled with our family, Maria made them feel part of the decision making by offering three alternatives in accommodation and then giving the kids an opportunity to choose, making them feel part of the planning process. This level of care and thoughtfulness is truly commendable. While we add our must-dos to a holiday, Maria has always been able to provide other options and experiences too which have made our travels more dynamic and exciting. When the world stopped for Covid, Maria did everything she could to ensure our planned holiday was credited and worked overtime to get refunds. Her dedication to getting refunds during the Covid pandemic demonstrates her commitment to her clients' well-being and satisfaction. We are so grateful for Maria at this time when her income was been adversely affected, she got nearly everything of a much anticipated holiday refunded. Hopefully, we never have to do this again and we can finally get to Canada and Alaska. I highly recommend Maria to friends and family, as she is professional, friendly and always going the extra mile to ensure that our leisure time is a wonderful experience. ”
Todd and Sue
“Maria has helped us with numerous trips overseas. Her professionalism and knowledge of the travel industry is five star. Maria keeps herself up to date on all travel requirements and is also able to source the relevant information quickly. Maria has been able to assist us with all our travel requirements needed from flights, accommodation, transfers and tourist attraction bookings. Maria is great at the little details - for example - meals for children on flights, car seats for transfers and sleeping arrangements for families. Maria is contactable via phone and emails in preparation for the overseas trip but also when we are overseas. This gives us peace of mind of having a contact person if we need any assistance whilst we are away. Maria is literally just a phone call away. Maria is our number one go to travel agent when it comes to our international travel needs.”
Bec, Jason & Family
“Over a number of years we have had several holidays (duration 5-8 weeks) which have been organised by Maria Piliouras as our Travel Manager. We advise Maria where we would like to travel and she then arranges our itinerary. We have never had a problem – our flights, pickups, accommodation have always been spot on. We have no hesitation in recommending Maria should you be interested in any kind of travel.”
Lorraine, Sandra and Carolyn
