““Karen is the only travel agent I use. I just give her an outline of my upcoming travel and she gets back very quickly with a suggested itinerary. She understands the cost and time constraints faced by my organisation, and manages to find well-priced tickets with minimal airport wait times. When travelling, it is reassuring to know that Karen is only a phone call or email away. More than once I have contacted her with from a far-flung locale when an airline has delayed my flights and she has quickly sorted out updated itineraries and airline refunds. It’s this personalised service and industry knowledge that makes Karen indispensable.””
L Kathage, ALWS, Albury, NSW
““Karen put together the itinerary for our first overseas trip to Europe. We had about 4 weeks to see as much as we could in England, France and Italy. It was the need for time efficiency both in planning and in our time overseas that Karen was invaluable. She quickly grasped our needs and preferences allowing her to offer only those options she felt would suit us, and she was very accurate! Once overseas, it was her extensive travel knowledge that became evident. She had constructed our itinerary perfectly so that we would get as much in as possible, while at no point feeling exhausted or overwhelmed. On our return she was interested in how the trip had gone and facilitated organising a refund for us on an unused day tour. All in all, we have no hesitation in recommending Karen Whitehead and will utilise her services again for future trips abroad!”
Angus and Tamara, Yarrawonga, VIC
“Karen is an exceptional travel agent, she is very experienced and knowledgeable. I personally have booked a number of family holidays with Karen including group reservations. The price has always been competitive and well coordinated. She is incredibly efficient and lovely to deal with. I would not hesitate in recommending Karen to anyone.”
Andrea Lever, Albury, NSW
